Identify quality leads from a pool of incoming leads Measure ROI from your online ad spend Nurture promising leads to conversion Engage with leads closely across multiple touch points Analyze and track key information about leads Zoho CRM has been consistently rated as the best lead management solution by both customers and experts. With a comprehensive set of lead management features for businesses of all sizes and types, your sales reps can now convert more leads in less time, and with less effort. From lead generation to conversion and analysis, take a look at some of the popular ways that you can find sales success with Zoho's lead management system.

Automate sales routines instantly or at a later date Chain together multiple rules in a single workflow Analyze the performance of your workflow automation with Zia Intelligence Performing the right actions at key stages of your sales process is crucial. Zoho CRM comes with pre-defined actions like sending emails, scheduling tasks, and updating fields that let you automate different sales routines, either instantly, or at a later date. You can also define your own custom actions through the Zoho Developer space to meet your specific business requirements, like sending personalized SMS notifications to your customers when their orders have been confirmed, dispatched or delivered.